To pay online click the link to the left and select Don't have a login then enter the account number and customer number. To pay by phone call 1-833-415-0540. You will need your account number and customer number for both.
In case of a water or sewer emergency please call 706-236-4560 24/7. Please do not send an email in the event of an emergency. You can use the myRome app available for Android or Apple devices.
Sewer Stop Up
Sewer Manhole Overflow
Water Main Break
Fire Hydrant Leak
New Water and Sewer Taps
Call the Water Department Operations Center at 706-236-4560 to apply for a new connection to water and sewer systems for both residential and commercial.
Establish Service, Stop Service, or Transfer at an Existing Location
Please select and complete the appropriate forms linked below. You will be notified once the request has been processed. Service requested received before 3:00 pm will be processed the same day. Request received after 3:00 pm will be process the next working day. If you need further assistance please contact the Customer Service Department at 706-236-4440.