Human Resources & Risk Management

Our Mission

The City of Rome Human Resources and Risk Management Department is committed to providing quality professional services with integrity, objectivity, responsiveness, sensitivity, and confidentiality to all employees, as well as the public. Our Human Resources staff is an essential and effective partner in developing and executing the City's organizational strategy as it relates to the most expensive asset of the City, its employees. In addition, we are committed to being a source of information to fulfill the ever-changing needs of our employees.

Our Vision

Through collaborative efforts and quality customer service, we continually build a culturally diverse and high-caliber workforce that contributes to the overall success of the City.

Department Overview

The City of Rome Human Resources and Risk Management Department is an in-house service department that provides administrative support to the city manager, management staff, employees and the general public. The department is under the direction of Kristy Shepard, Human Resources Director, and is responsible for the day-to-day activities of Human Resources and Risk Management Administration to include:

  • Benefits, Retirement and Insurance Programs
  • Compensation
  • Compliance of City policy and procedures
  • Employee Development
  • Employee Grievances and Appeals
  • Employee Records
  • Employee Relations
  • Employee Wellness
  • Employment and Testing
  • Employment Opportunities (View current opportunities here)
  • Equal Employment Opportunity
  • Evaluation Processes
  • Legal compliance of state and federal employment and labor laws
  • New Employee Orientation
  • Personnel Administration
  • Position Classifications
  • Property and Casualty Insurance Programs
  • Recruitment and Selection
  • Risk Management Administration
  • Safety and Loss Prevention
  • Workers' Compensation


The City of Rome is a registered participant in the federal work authorization program commonly known as E-verify, and uses such program to verify employment eligibility of all employees hired on or after July 1, 2007.

  • Federally Issued User ID Number: 115337
  • Date of Authorization: 4/21/2008

E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. E-Verify employers verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

Transparency in Coverage

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed- amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

  1. Kristy Shepard

    HR Director

  1. Sarah Huffman

    Risk Manager

  1. Cara Burgess

    HR Manager

  1. Jessica Phillips

    HR Generalist

  1. April Helton

    HR Generalist